Röhm Invests in Repair and Rebuild Services

To better serve their customers, Röhm Products of America (Suwanee, GA) has made significant investments in their ability to offer truly comprehensive chuck repair and rebuild services at their Suwanee-based headquarters, as well as onsite at users’ manufacturing facilities across the country. In doing so, they create a one-stop shop for all chuck service needs. “When we moved into our new headquarters in 2015,” said Adis Malkoć, the manager of the Röhm Service Center, “we dedicated a lot of space for our service team, along with new 2 ton and 10 ton cranes for the biggest repair/rebuild jobs. With this investment, we’ve created a turnkey approach that has been very popular with our customers. We offer the quickest way for shops to install, maintain and repair their workholding devices.”

The Service Center provides rebuild quotes and services that extend the life of valuable products. Most parts needed for these rebuild processes are in stock at the Georgia facility, though large, complex or custom fixtures may require parts from the company’s German factory. These scheduled rebuilds can also identify worn parts before they fail completely, which results in significant savings for those manufacturers that take preventative maintenance seriously.

Their engineering staff possesses nearly 50 years of combined experience with the fixturing, equipment and processes necessary for the precision repair and rebuilding of even the largest sized chucks. These same service engineers also provide new users with installation assistance, along with guidance in proper product use and in the development of an optimal preventative maintenance schedule. They also conduct training sessions for equipment that is currently in use to keep operator skills and knowledge current. “It’s hard for shops to maintain the level of expertise our specialized team has,” noted service engineer Doug Thompson. “But after our training, we can ensure that manufacturers have the know-how to keep fixtures in working order until they need to be sent back for periodic rebuilding.”

www.rohm-products.com