Ipsen Improves Aftermarket Support
Heat treating shops can receive technical support, order parts, schedule service and request hot zones, upgrades or retrofits.
Posted: March 30, 2015
When it comes to thermal processing, success often depends on minimizing costly downtime and keeping heat-treating equipment running at its best. Now, customers can receive technical support, order parts, schedule service and request hot zones, upgrades or retrofits with a new Aftermarket Support Helpline from Ipsen USA (Cherry Valley, IL) at 1-844-Go-Ipsen.
“Providing customers with the ideal solutions for their needs has always been one of our primary focuses. One such need is immediate support, which is why we created our Aftermarket Support Helpline. Our new helpline connects customers to our experts when they need it most so we can help keep their furnaces working and ensure they have everything they need for continued success,” said Geoffrey Somary, the president and chief executive officer of Ipsen.
The Aftermarket Support Helpline offers full-service support for all of their customers’ heat-treating furnace needs. Ipsen customers can receive solutions for expanding their capabilities, increasing their flexibility, extending the life of their equipment and more by simply calling Ipsen’s new helpline.
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