Forklift Manufacturer Awards Service Excellence

Dealerships are awarded for providing more efficient work order processing and billing,well-trained and certified technicians, as well as overall quality products for their customers.

Nissan Forklift Corporation (Marengo, IL) recently announced the winners of its Service Excellence Awards for the past year.

Nissan Forklift dealerships that participate in the Service Excellence Program meet standards in financial performance, employee competence, operational excellence and customer satisfaction. The standards in each area result in Nissan Forklift dealerships that provide more efficient work order processing and billing, well-trained and certified technicians as well as overall quality products for their customers.

The Nissan Forklift Dealer Service Excellence Program is designed to reward and recognize those Nissan dealers who have achieved the highest standards of aftermarket service. Dealers are measured and evaluated in four major categories. Those dealers who excel in the categories are rewarded for their efforts by achieving one of the program’s four levels of awards: Beginner, Gold, Silver and Bronze.

Service Excellence Award Winners
Gold level award winners are:
Equipment Depot in Mechanicsburg, Pennsylvania
• Equipment Inc. in Jackson, Mississippi
• J.M. Equipment Inc. in Fresno, California
• J.M. Equipment Inc. in Manteca, California
• JV Equipment in Edinburg, Texas
• M & L Industries in Metairie, Louisiana
• New England Industrial Truck Inc. in Woburn, Massachusetts

Silver level award winners are:
• Action Handling in Houston, Texas
• Handling Systems in Phoenix, Arizona
• J.H. Ryder Machinery Ltd. in Mississauga, Ontario
• J.M. Equipment in West Sacramento, California

Bronze level award winners are:
• Lift Solutions in Omaha, Nebraska
• LPM of Oklahoma in Oklahoma City, Oklahoma

Beginner level award winner is:
Nissan Forklift of Michigan in Grand Rapids, Michigan

“Congratulations to our Service Excellence Award winners!” said Dan Domberg, director, customer quality and satisfaction, Nissan Forklift. “The team effort and priority that these dealers have given to achieving total customer satisfaction have made them very deserving of this acknowledgement.”

Nissan Forklift Corporation is a wholly-owned subsidiary of Nissan Motor Company Ltd. that designs, manufactures and supports a complete line of material handling equipment that delivers features resulting in greater dependability, higher productivity and lower operational costs. It has a network of more than 100 authorized dealerships with over 225 locations across North, South and Latin America, as well as additional worldwide locations. www.nissanforklift.com