Siemens Industry Announces 2011 Customer Excellence Award Winners

The company recognized partners for projects in plant modernization and industrial automation of power plants, industrial furnaces and other applications.

Siemens Industry, Inc. (Atlanta, GA) announced its Customer Excellence Award winners during its 2011 Automation Summit held in Orlando, FL, recognizing achievements of innovative applications by Siemens automation users.

DuPont was recognized as the Overall Customer Excellence Award winner for its Sabine River Works plant modernization project. As a major source for ethylene copolymers used in plastic packaging and in industry, DuPont implemented three major upgrades to replace obsolete DCS and associated control equipment. The five-year project resulted in the avoidance of a significant loss of earnings, improved high-hazard process safety monitoring and the prevention of environmental incidents.

AB InBev received the End User Customer Excellence Award for its implementation of SIMATIC PCS 7 V7.1, including SIMATIC BATCH, Route Control, CAS and AS-417 controllers, as well as the installation of SIMIT V7.0 testing automation software. The project was completed on-schedule, within budget and according to scope. After a 72-hour plant shutdown, the process was restarted and came back to full production, enhancing system performance, maintainability and usability.

“At Siemens, we govern our business from the outside in, taking feedback from our solution partners and end users for a market-oriented culture to new product direction, solutions and technology,” said Raj Batra, the president of the Industry Automation division of Siemens Industry.

DMC won the Siemens Solution Provider Customer Excellence Award. DMC, which serves the aerospace, automotive, building technologies, chemicals, metals, pharmaceuticals, plastics, specialty and machinery markets, was recognized for consistently making it easy for Siemens to position complete system solutions in many different applications.

“Siemens solution partner program helps to drive the values of service, innovation and technology through to our mutual end users, and we are proud to have a strong relationship with Siemens,” says Frank Riordan, president of DMC.

Despatch Industries, the world’s leading manufacturer of industrial ovens and furnaces for the thermal technology, solar and carbon fiber industries, won the OEM Customer Excellence Award. Despatch used Industrial PC IPC-577 and Siemens Totally Integrated Automation for automation implementation and data collection in a simple architecture.

Siemens Industry is the U.S. affiliate of Siemens’ global Industry Sector business, the world’s leading supplier of production, transportation and building technology solutions. The company’s integrated hardware and software technologies enable comprehensive industry-specific solutions for industrial and infrastructure providers to increase their productivity, sustainability and profitability. The Industry Sector includes six divisions: Building Technologies, Industry Automation, Industry Solutions, Mobility, Drive Technologies and Osram Sylvania. With nearly 204,000 Siemens Industry Sector employees worldwide, the Industry Sector posted a worldwide profit of $4.7 billion on revenues of $47.3 billion in fiscal 2010.  www.usa.siemens.com/Industry

Industry Automation
A division of Siemens Industry, the Industry Automation Division is a global leader in the fields of automation systems, low-voltage switchgear and industrial software. Industry Automation’s portfolio ranges from standard products for the manufacturing and process industries to enterprise-wide automation solutions for automobile production facilities and chemical plants.

As a leading software supplier, Industry Automation optimizes the entire value chain of manufacturers – from product design and development to production, sales, as well as a wide range of maintenance services. With nearly 33,000 employees worldwide, Industry Automation posted worldwide revenues of $8.4 billion in fiscal year 2010.  www.usa.siemens.com/automation